Frequently Asked Questions

  • Why should I book with a travel agent when I can book on my own?

    We provide our customers with concierge level service and planning and are with you every step of the way before, during and after your travel. Our agents are trained and have a close working relationship with many of the premier destinations around the world. Some of the services you can expect from Magic Awaits Travel are:

    • Money Savings - Our agents can help you find the best deals on hotels, cruises tours and activities. In addition we keep up with the latest deals and promotions to potentially upgrade or save you money even after you book!
    • Concierge Level Planning – Many people have limited opportunities for a vacation so they need to make the most of every opportunity and that where travel agents come in. We can guide you through every step of your vacation so you get to spend less time worrying what to do, and more time enjoying what you are doing.
    • Saves Time – One person point of contact - no call centers.
    • Knowledge – Our skilled agents stay on top of the latest travel training and certifications for the entire industry. We offer Expert Knowledge and advice for both travel destinations and companies. In addition our agents have been doing the job for years and can speak from personal experience.
    • Accountability – Your travel agent’s reputation is on the line with every trip. They are accountable not only to their agency but also to you, their client.
    • We are with you every step of the process to answer questions and act on your behalf if needed.
  • Booking with one of our Magic Awaits Travel Agents is completely FREE! Travel Agents are paid by the hotels, cruise lines and other resorts for booking customers with no additional fees. The only cost you pay is the price of the trip itself.

  • Travel Agents are aware of the latest deals and promotional offers so booking with an Agent can definitely save you money. Even after the initial booking our agents are always looking for deals and can potentially upgrade your travel or save you even more money. We never stop working for you. It's not uncommon to receive a random call from us months after booking with both an upgraded room and price reduction. We stay up on the deals so you don't have to.

  • There are no hidden or additional fees. We are paid by the resorts. You only pay for the price of your vacation.

  • Do you already have a Disney trip or Disney Cruise booked and would like us to assist you with your vacation? We can help you! If you booked directly through Disney less than 30 days ago, you can transfer your reservation to us at no extra cost! Nothing will change about your reservation, but by transferring your reservation to Magic Awaits Travel, you will receive our concierge planning services at no cost to you!

    • Find the best deals on hotels, cruises tours and activities
    • Personalized attention and concierge level trip planning
    • Saves Time
    • We offer Expert Knowledge and advice for both travel destinations and companies.
    • Stays up on latest deals and promotions to potentially upgrade or save you money even after you book!
    • We are with you every step of the process to answer questions and act on your behalf if needed.

  • No! The deposit requirements are set by the resorts. Deposit amounts vary based on the resort or package you select, and the time you are traveling.

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